Softswitch Intelligence
3 technologies within 1 appliance allows analog devices to register directly with EPIK and connect seamlessly with the PSTN.
Above and Beyond
EPIK Leads the Way
EPIK stands out by offering more than cost-efficiency; it is a cutting-edge MFVN (Managed Facilities-based Voice Network) solution. Its smart integration of Softswitch technology, Ethernet, FSX, and LTE ensures analog devices can smoothly interface with the PSTN. EPIK surpasses typical SIP or wireless options by including essential fire and safety systems, allowing for seamless integration into current setups.
Advanced Features
To Stay One Step Ahead
Back-up 4G LTE
Back-up 4G LTE allows EPIK to handle Remote Branches or as a failover when the internet is unavailable.
5G Upgrade Capable
The latest in wireless connectivity enables EPIK to provide Wi-Fi and broadband failover options seamlessly.
Built for Specialty Applications
Offering Fire & Security Alarms; Elevator Voice Circuits; Blue Light Boxes; SCADA; Door/Gate Access Phones, and more.
NFPA 72
EPIK is recognized as an MFVN solution, aligning with industry standards for fire and life safety applications.
HIPAA Compliant
EPIK ensures HIPAA compliance with end-to-end encryption for calls and faxes, safeguarding sensitive data.
PCI Compliant
EPIK meets the stringent data security standards mandated by the Payment Card Industry for secure payment transactions.
Want To Know More
Resources
Case Study: EPIK in Healthcare
An EPIK solution delivering cost savings, reduced maintenance, improved reliability & HIPAA compliance for leader in senior healthcare facilities.
Case Study: EPIK in Retail
An EPIK solution for POTS replacement, delivering improved reliability, cost savings & transparency for a retail leader.
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Still Have Questions?
FAQ
The base EPIK device is not offered as CapEx, so there is no cost for the box, rather it’s sold as a monthly Subscription-as-a-Service, per EPIK Port, over a minimum term of 36 months.
There is no charge for local or long-distance usage under normal circumstances.
Yes. All EPIK devices and ports are blocked from all unauthorized access and Granite maintains rigid security, firewalling, and encryption best practices.
All EPIK devices may be enabled with e911 functionality and can be assigned distinct E911 call routing and location management with secure delivery to PSAPs (Public Safety Answering Points) and can include the location address, building floor and even office or cubicle location.
All EPIK appliances are monitored in the NOC just like any other Guardian service, right down to the Port level.
However, it’s important to understand that just like a POTS line we don’t know if a transmission is successful or not, we are just monitoring that the line is active and completing calls successfully.
It is required to connect to wired Internet in order to provide the primary connection, and to load balance against latency, especially for Life Safety and Fax transmissions, and the LTE is used as a redundant back-up connection.
There is security documentation available via the EPIK Solutions Engineering team that explains further.