Same-Day
Equipment Replacement

When networking issues occur, Granite offers comprehensive 24/7 services to get your operations back up quickly. Whether you encounter faulty wiring, underlying provider issues, hardware malfunctions, or need assistance with troubleshooting, our Repair team is available to provide immediate support. In addition to our Repair services, our Network Operations Center (NOC) is staffed with skilled technicians proactively monitoring your network and identifying potential issues before they impact your operations. To complement our remote support services, we also offer on-site assistance through our network of over 12,000 Field Technicians, who are equipped with the expertise to resolve complex issues. Our skilled technicians will be dispatched to your location to provide hands-on support, ensuring a prompt resolution to any critical IT issues that may arise.

To streamline the support process, we have implemented an integrated ticketing system. It allows businesses to submit support requests effortlessly and track the progress of their tickets. This system ensures that all requests are handled efficiently, prioritized correctly, and resolved in a timely manner with full visibility. Trust us to be your strategic technology partner, empowering you to focus on what you do best while we take care of your IT needs.

Our same-day or next-business-day hardware replacement service ensures that any enrolled hardware will be repaired or replaced promptly, minimizing downtime. Our dedicated Warehouse team can swiftly pull from our expansive 85,000 sqft warehouse or source from our extensive network of depots and service partners and deploy the necessary hardware, saving you valuable time and resources. We prioritize the continuity of your operations and are committed to delivering superior support.