Network Monitoring
Our network monitoring solution empowers customers to stay one step ahead by offering proactive email alerts and 24/7 monitoring.
Extend your networking resources
Managed Network Services
Solution Management
A comprehensive suite of services which leverages cutting-edge technology designed to provide advanced support for business customers.
Customization Available
Our offerings range from simple network monitoring to fully customizable network designs to choosing from our three distinct tier offerings.
Granite edgeboot
All tiers include Granite’s award-winning advanced technology device. Granite edgeboot utilizes automated scripting to detect device issues and take necessary actions, including automatic rebooting.
Dispatch as a Service
Your swift solution to minimize downtime and maximize efficiency. A maintenance service tailored for businesses relying on communication and technology solutions.
network monitoring
Staying Proactive. Staying Connected.
Experience unparalleled network monitoring that not only mitigates disruptions but also empowers you with real-time data and resources to proactively manage your network infrastructure. Granite’s network 24/7 monitoring solution includes automated customer notification. Whenever a network element alert is triggered, our dedicated team springs into action, opening a service ticket to promptly investigate the issue. This immediate response allows us to quickly engage underlying service provided resources, while working with customer onsite contacts. And this collaboration allows us to quickly remediate the issue or confirm that the problem has been resolved, providing peace of mind for our valued customers.
Network Monitoring Products
Essential
Broadband Only
A comprehensive network monitoring and incident resolution system. Relying on advanced IP Ping (ICMP) monitoring to continuously assess network health, it is designed to automatically detect network element alerts and swiftly respond to service disruptions. And with the included edgeboot device, customers get one port for remote monitoring and troubleshooting. When an alert is triggered, a service ticket is opened, and the customer is promptly notified. This initiates a multi-faceted response process involving Granite resources, service providers, and, when necessary, onsite customer contacts.
Enhanced
All Access Types
A robust network monitoring and remediation system tailored to business customers. It operates tirelessly, proactively detecting network element events via 24/7 API monitoring and direct API access with Granite portals for custom integrations. And with the included edgeboot device, customers get two ports for remote monitoring and troubleshooting. When an alert is triggered, it instantly opens a service ticket, immediately alerting the customer. Additionally, it seamlessly integrates with our team of experts, who collaborate with both your technical and onsite resources, as well as the underlying service provider to investigate and remediate any service issues.
Cutting-edge technologies
Solution Management Products
Experience the pinnacle of network customization and security with Granite Managed Network Services. Our SASE/SD-WAN solution is engineered by a team of dedicated experts who deploy cutting-edge technologies across all your organization’s locations, ensuring unparalleled networking and security solutions.
Whether your network demands centralized management at data centers, headquarters, or dispersed remote branches, our suite of services offers advanced customization options. From fine-tuning configurations to adapting security protocols, we provide bespoke solutions designed to strengthen your business’s continuity in the dynamic digital landscape.
Additionally, our comprehensive suite extends to Switch and Wi-Fi services. And with real-time monitoring, proactive alerting, and seamless connectivity, our offerings empower you to modernize your LAN infrastructure and optimize network performance effortlessly.
We understand that every business has unique requirements, which is why we offer customizable solutions tailored to your specific needs. Connect with us today to elevate your network capabilities and safeguard your business against evolving digital threats.
COMMON FEATURES
Build Better Infrastructure
24×7 proactive monitoring and automatic trouble ticketing ensure issues are identified and addressed promptly.
Related Products
To Supercharge Your Business.
Granite TechExpress
TechExpress customer portal empowers you with granular insights into network performance
Granite EPIK
Granite EPIK offers a POTS alternative that integrates with all other analog devices
Enterprise Managed Mobility
Granite’s Mobile Device & Plan Management offers a solution to address mobile enterprise challenges
Asset Monitoring
Offering proactive ticketing, around-the-clock-support, and the expertise of our Network Operations Center
Cutting-Edge Voice Solutions
We have taken VoIP to new heights especially when paired with Fixed Wireless Access
Managed Field Services
We pride ourselves on being industry leaders in deployment planning and management across all industries
Still Have Questions?
FAQ
With Granite, you can say goodbye to the hassle of dealing with multiple vendors and complicated billing processes.
We offer a seamless and streamlined experience, providing you with a 360-degree view of your services across North America and One Bill for your complete business solution.
This consolidated approach saves you time, money, and eliminates the frustration of managing multiple accounts.
Granite knows no bounds. In addition to Service Consolidation, Granite prioritizes Technology Innovation to bring new and unique solutions to our industry.
From unmatched wireline to wireless connectivity options, most trusted WAN and LAN solutions, and the tools and expertise, partnering with Granite puts our customers in the best position to succeed with their business goals.
With customers as well as vendors.
We are great at up/down monitoring, maintenance, and API development
Threshold Alerting is down to the interface level.
We are award-winning partners with Juniper, Cisco, Meraki, Fortinet.
We monitor via API, as well as ICMP/SNMP.
Via edgeboot and Managed UPS.