Current Outages

Granite Grid

Ontario Mills - Full Outage

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Resolution: We are showing service restoral to our equipment as of 1:39PM on 01/20/2022. We are seeing all equipment back online and passing traffic.
01/20/2022 1:49PM EST
Power: There is a confirmed utility power outage impacting the location. We are currently pending an ETTR from our on site contacts on when power is expected to be restored.
01/20/2022 1:47PM EST
Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
01/20/2022 12:49PM EST

Kenwood Towne Centre - Full Outage

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Resolution: We are showing service restoral to our equipment as of 12:57PM on 01/20/2022. We are seeing all equipment back online and passing traffic.
01/21/2022 8:36AM EST
Resolution: We are showing service restoral to our equipment as of 12:57PM on 01/20/2022. We are seeing all equipment back online and passing traffic.
01/20/2022 4:10PM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/20/2022 8:51AM EST
Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
01/20/2022 8:16AM EST

Lakewood Center - Full Outage

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Resolution: The current ETTR for the outage is 7:28AM on 01/20/2022.
01/20/2022 7:55PM EST

Great Mall At Bay Area - Partial Outage

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Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
01/19/2022 8:42AM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
01/19/2022 8:14AM EST

Twelve Oaks - Full Outage

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Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
01/18/2022 11:40PM EST

The Shops at Riverside - Full Outage

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Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/18/2022 6:59PM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/18/2022 6:58PM EST

WALT WHITMAN MALL - Full Outage

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Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/18/2022 6:52PM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/18/2022 6:48PM EST

Taubman - Full Outage

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Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/18/2022 6:28PM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/18/2022 6:26PM EST

Coronado Center - Partial Outage

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Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
01/17/2022 8:56PM EST

Ross Park Mall - Partial Outage

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Resolution: The current ETTR for the outage is 11:41AM on 01/17/2022.
01/17/2022 12:16PM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
01/17/2022 11:22AM EST

Smith Haven Mall - Partial Outage

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Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
01/17/2022 12:55AM EST

Fayette Mall - Full Outage

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Resolution: We are showing service restoral to our equipment as of 2:09PM on 01/16/2022. We are seeing all equipment back online and passing traffic.
01/16/2022 2:37PM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/16/2022 2:15PM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/16/2022 2:15PM EST

Dolphin Mall - Full Outage

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Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/16/2022 11:39AM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/16/2022 11:39AM EST

Fashion Centre at Pentagon - Partial Outage

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Resolution: The current ETTR for the outage is 3:42PM on 01/18/2022.
01/19/2022 1:07PM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/16/2022 10:30AM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/16/2022 10:29AM EST

SAWGRASS MILLS - Partial Outage

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Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
01/15/2022 4:07AM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
01/15/2022 3:16AM EST

Gloucester Premium Outlets - Full Outage

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Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
01/11/2022 10:57PM EST

Cherry Hill Mall - Full Outage

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Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
01/11/2022 10:54PM EST

Fair Oaks Mall - Full Outage

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Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
01/11/2022 10:33PM EST

Water Tower Place - Full Outage

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Resolution: We are showing service restoral to our equipment as of 11:00AM on 01/13/2022. We are seeing all equipment back online and passing traffic.
01/13/2022 11:11AM EST
Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
01/12/2022 9:52AM EST
Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
01/11/2022 10:28PM EST

Tysons Galleria - Full Outage

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Resolution: We are showing service restoral to our equipment as of 10:30AM on 01/03/2022. We are seeing all equipment back online and passing traffic.
01/03/2022 10:46AM EST
Power: There is a confirmed utility power outage impacting the location. We are currently pending an ETTR from our on site contacts on when power is expected to be restored.
01/03/2022 10:40AM EST
Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
01/03/2022 9:14AM EST

The Domain I - Partial Outage

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Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/15/2022 4:08AM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
01/02/2022 4:54PM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
01/02/2022 2:02AM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
01/02/2022 2:02AM EST

Taubman - Partial Outage

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IW: Trouble isolation indicates that the outage is stemming from the on-site equipment or wiring. We are working with our dispatch team to secure a technician.
12/29/2021 10:33PM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
12/29/2021 10:25PM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
12/29/2021 10:23PM EST

Lansing Mall - Full Outage

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Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
12/27/2021 8:16PM EST

Ontario Mills - Partial Outage

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Resolution: The current ETTR for the outage is 4:40PM on 12/27/2021.
12/27/2021 4:55PM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
12/27/2021 6:45AM EST

Valley Hills Mall - Full Outage

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Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
12/20/2021 8:37PM EST

Mayfair Mall - Partial Outage

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Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
12/16/2021 4:08AM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
12/16/2021 4:07AM EST

Animas Valley Mall - Full Outage

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Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
12/15/2021 6:06AM EST

Fashion Outlets of Chicago - Full Outage

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IW: A technician has been secured and we have an approximate ETA of 1:00PM Tomorrow today/tomorrow.
12/15/2021 1:09PM EST
Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
12/15/2021 11:27AM EST
Power: There is a confirmed utility power outage impacting the location. We are currently pending an ETTR from our on site contacts on when power is expected to be restored.
12/15/2021 6:26AM EST
Initial Status: Our monitoring has detected a full network outage impacting this property. A technician has been assigned to begin isolation.
12/15/2021 4:50AM EST

Jordan Creek Town Center - Partial Outage

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Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
12/13/2021 11:24AM EST

Westroads Mall - Partial Outage

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Dispatch/Power: Power has been verified on-site and we are engaging with our dispatch team secure a technician to troubleshoot at the location.
12/13/2021 10:18AM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
12/13/2021 9:18AM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
12/13/2021 9:17AM EST

Water Tower Place - Partial Outage

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Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
12/08/2021 7:56PM EST

Oxmoor Center - Partial Outage

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Power: There is currently planned power maintenance occurring that is impacting our services. It is expected to complete by 11:59PM on 01/21/2022.
01/15/2022 1:52PM EST
Power: There is a confirmed utility power outage impacting the location. We are currently pending an ETTR from our on site contacts on when power is expected to be restored.
12/04/2021 11:52AM EST
Power: There is a confirmed utility power outage impacting the location. We are currently pending an ETTR from our on site contacts on when power is expected to be restored.
11/02/2021 7:26PM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
10/29/2021 5:48PM EST

Resolved Outages

Granite Grid

Smith Haven Mall - Partial Outage

Resolution: We are showing service restoral to our equipment as of 12:51PM on 01/14/2022. We are seeing all equipment back online and passing traffic.
01/14/2022 1:11PM EST
Initial Status: Our monitoring has detected a partial outage impacting this property. A technician has been assigned to begin isolation.
01/14/2022 12:30PM EST