One Bill. One Contact. One Company.

Since our founding sixteen years ago, Granite has experienced industry-leading growth while specializing in dedicated business-to-business customer support and the consolidation of communications services nationwide. Our customers trust us with 1.75 million voice and data lines servicing their critical locations in retail, finance, real estate, hospitality and more. We know that one-size-fits-all is not an approach that works for communications, which is why our teammates are dedicated to evaluating our client’s needs to design and deploy a platform that meets their unique demands.

Why Granite

Leading From The Front

$1.4 B

annual revenue

24/7/365

customer service

650,000

customer locations

Digital Cloud Transformation

Granite is able to provide cloud solutions for federal, state and local agencies for meeting rapidly expanding bandwidth, performance and agility needs required to deliver innovative apps, drive superior performance and power for whatever your transformation needs. Our experienced engineering team can provide implementation and support services across multiple cloud providers to include AWS, Microsoft Azure and IBM SoftLayer.

Whatever the challenge Granite provides a skilled team for transforming, delivering and managing best-of-breed network solutions for meeting specific agency needs.  We strive to create a truly collaborative environment with each and every agency customer by working to develop unique agile cost-effective solutions tailored to meet ongoing objectives.

Cloud

Customer Support Service

Customer Support

Live customer support through Granite’s U.S. based call center to assist each and every customer. Our customers are important to us and your call is answered within 10 seconds by a live representative.

Coverage 24 x 7 days a week – 365 days a year
All customer services representatives are college graduates
Live service personnel
Tops Telecom Industry Net Promotor Score
U.S. Based Customer Support

Massachusetts Soldiers Legacy Fund

The Massachussetts Soldiers Legacy Fund is a charitable trust that seeks to honor Massachussetts Fallen Servicemen and Servicewomen, who died while supporting military operations post 9/11, by providing educational assistance grants to their children. Over $4.5 Million has been raised to support the children of Massachussetts fallen heroes. Granite CEO, Rob Hale, is a proud Board of Trustees member.
Click below for more information

Soldiers Legacy Fund

Train Our Troops

Train Our Troops

For the past three years, Granite has proudly sponsored Train Our Troops at the Channel Partners Conference shows. Train Our Troops is an organization providing U.S. veterans, and their spouses, with advanced online training and certification in business solutions to give them a competitive advantage in the civilian marketplace to ignite their careers.

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