We Are Here for You
Our highly skilled and trained customer service representatives are available 24 hours a day, 7 days a week, 365 days a year. At Granite Telecommunications there are no interactive voice response (IVR) systems, so you always get to speak with a live representative. All incoming calls are answered within 15 seconds. Granite Telecommunications’ customer service department serves as your “front line” for all of your billing and repair issues. In addition, all of our standard customers receive monthly “health check” calls to make sure there are no issues regarding their service.
Whether you take advantage of Plain Old Telephone Service (POTS), Toll Free Numbers, Long Distance or Broadband services, you’ll always be covered by our around-the-clock customer service representatives. And, if you have telecom service installation needs, our certified and insured technicians can be anywhere in the U.S. within four hours. Pre-installation site survey and analysis, onsite cabling and installation, new line extension and termination, phone system design and implementation, national rollout deployment, and troubleshooting and repair are just a few of the wiring infrastructure challenges we manage every day.
Get a better response. Call today and switch to superior customer service with Granite Telecommunications 866-847-5500.
"Granite has the most professional staff always willing to help and always there for you 100%. You are able to save money and have 24 hour customer service. It is an unbeatable solution for all your telecom needs."
— Suburban Propane