Invoice reports based on your needs
Granite Telecommunications customers have the option of receiving a single bill at the corporate level or separate bills by individual location, by department, or by general ledger code to allow easy integration into customer payment systems.
Two levels of billing:
Granite Telecommunications has incorporated a unique hierarchical reporting structure adding flexibility in organizing and presenting invoices based on individual customer needs. The billing hierarchy contains two levels:
"Parent Account" at the corporate level
"Child Accounts" for the individual location levels
Granite Telecommunications provides call detail and usage charge itemization by location under either option. The bill is available in detail or summary format whether the Parent or Child locations are responsible for payment.
All billing is performed in-house giving Granite Telecommunications total control over the telephone billing process and accuracy. In addition, our Cornerstone software easily interfaces with:
- SAP
- Peoplesoft
- Rivermine
- Oracle
- JD Edwards
- Lawson
- Great Planes
- WinBill
- Vercuity
Granite Telecommunications will work with you to provide the information you need to manage your telecommunications expenses. For more details about all of the information available on our invoices please contact us toll-free at 866-205-8928.
Payment Options
At Granite Telecommunications we pride ourselves on our flexibility. We offer several invoice and payment options.
By Phone
Call our customer service team to pay by credit card, debit card, ACH (Automated Clearing House) or Auto Draft.
By Mail
Detach and return coupon and payment to: Granite Telecommunications, PO Box 1405 Lewiston, ME 04243-1405.
Direct Payment
Authorize your bank to pay your bill automatically each month.
Invoice Options
• Web-based access
• EDI (Electronic Data Interchange)
• Email
• mailed CD-ROM diskette
Granite Telecommunications does provide conventional paper bills but strongly encourages our customers to join us in saving precious natural resources by going paperless.
**Special Notices**
NPA Splits
Louisiana 958 and 504, May 1, 2008
Illinois:
As of October 7, 2007,
- Area Code 331 has been established which serves the same geographic area as Area Code 630.
- Customers are required to dial 1 + 10 digits.
- Customers should update any automatic dialers, alarm lines or PBX equipment.
West Virginia:
NPA 681 to Overlay NPA 304
New Mexico:
New Mexico NPA 505 Overlay - NXX's moving to NPA 575
California:
NPA 747 to Overlay 818