Granite Telecommunications is a privately held, profitable, completely debt free company with more than 600 team members. Our sales and support offices are located in:
> Quincy, Massachusetts
> Boynton Beach, Florida
> New York, New York
> Atlanta, Georgia
> Greenville, Rhode Island
Background
Granite Telecommunications was founded in 2002 in Quincy, MA. In six years, Granite Telecommunications has grown into a 700,000 line phone company with more than 10,000 customers.
Sales
Because of our sales growth with current revenue topping more than $300,000,000, Granite Telecommunications has been recognized as one of Inc 500's fastest growing privately held companies. Granite Telecommunications is #6 of the top 10 leading revenue generators in Inc 500. In 2007 and 2008, Granite Telecommunications was listed in the Boston Business Journal's Top 3 Fastest Growing Private Companies and Top 20, respectively. With more than 700,000 lines, Granite Telecommunications is the fastest growing wire line telecommunications company in the United States.
Our Customers
We proudly serve 10,000 corporate clients in 150,000 locations. Our customers include more than a quarter of the Nation's Fortune 100 and our customer retention rate is more than five times higher than the industry average. We do not ask our telephone service customers to sign contracts with term commitments but rather make a commitment to earn their business everyday through great customer service.
Products and Services
Cornerstone, our telecom middleware, offers a single, consolidated telephone bill, enables real-time reporting, provides web-based financial analysis, and allows us to provide 24-hour support services.
Rock Reports puts control into our customers hands by offering them a way to monitor their accounts, view past and present invoices, and check the status of service orders from anywhere with an internet connection.
Granite Telecommunications's Customer Service is available 24 hours a day, 7 days a week, 365 days a year. With hold times averaging less than a minute, customers always reach one of our highly trained representatives quickly.
Granite Telecommunications is always growing to meet the needs of our customers. We offer traditional Telephone Service (POTS), Broadband, Wireless, and Infrastructure Solutions. For the ease and convenience of our customers, we offer a single point of contact.
Financial Information
Granite Telecommunications, LLC is privately held with no outside investors. We have been one of the fastest growing privately held companies in the country since our inception resulting in the company being profitable, cash flow positive, and debt-free for more than four consecutive years. Granite Telecommunications has maintained a $15,000,000 line of credit with TD Banknorth since 2006 which we have never needed to use.
As a privately held company Granite Telecommunications does not release financial statements or other financial data to the public. However, Granite Telecommunications does provide audited financial data and other information to Dun & Bradstreet (a leading credit rating agency in the United States) and maintains a strong credit rating of 4A2.