Granite raises over $5 million to cancer research during their fourth annual Saving by Shaving Event!
NetPromoter Score 56
Striving for excellence in customer satisfaction.
Granite is a true business partner in multiple facets of the Telecommunications enterprise space. Easy to engage, develop, explore and share ideas with. They also execute customer initiatives extremely well.
Granite does a fantastic job from start to finish with all.
I know you have many customers but you make us feel as if we are your only one.
In all the years I've been doing telecom Granite is the best.
Thank you for your continuous high level of customer service. It is great having a service vendor that treats our internal customers the way you do.
I recommend Granite. Other franchises that have switched to Granite are happy with their service.
I know I can always count on Granite and that makes my work life so much easier!
I really appreciate the customer service you and your team have provided. Your model of one stop shopping has really made the ordering process less stressful.
We have been able to establish standards that previously were not in place which have allowed us to save money and time associated with the cabling infrastructure in our retirement communities.
Granite provides a valuable, competitive alternative for telephone service -- I would highly recommend Granite for your telecommunications needs.
We've been extremely happy with the quality of service we've received from Granite – migrating 3,000+ phone lines plus the installation of new data services at over 900 stores. The single point of contact culture at Granite is the best in the industry and billing is, by far, the easiest and most transparent.
I have been in the Telephony business for 30 years working with all providers across the U.S. and I would like to let you know; when working with Granite and the team assigned to me and my customers, I have never had a better customer experience.
Thank you for doing a great job getting 125 stores taken care of for Toys R Us this year. Once again, you came through for me! More work to come!
We are very pleased with the business relationship. The Premier Account Analysts have been great to work with and always willing to assist.
This is why I use your company! Fastest response time and excellent customer service!
It is refreshing to find a company who has people willing to go that extra mile to help out.